Billing & refunds
Receipts, failed payments, refund requests. See Refund policy.
WhatsApp
Use the green button on the site
For quick questions only. Billing is not handled on WhatsApp.
Business details
MoxTech World — sole proprietor, registered in the United Republic of Tanzania.
Location: Mwanza, Tanzania.
Business hours: 08:00–22:00 East Africa Time (EAT, UTC+3), every day.
Owner and responsible person: MoxTech World management.
If you need a formal invoice or a written statement for a payment, write to billing@moxtech.world and include the email address you used at checkout.
Before you write
- Include the email address of your Moxify account.
- For the launcher, attach
%APPDATA%\Moxify\launch.logif the game does not start. - For a payment, tell us the date, the amount and the last four characters of the transaction reference.
- Never send your password, card number or M-Pesa PIN. We never ask for them.
Legal
Terms of Service · Privacy Policy · Refund Policy · End User License Agreement
Moxify is an unofficial third-party tool for Euro Truck Simulator 2 and is not affiliated with, endorsed by or sponsored by SCS Software. Euro Truck Simulator 2 is a trademark of SCS Software a.s.